Privacy Policy

Website Privacy Policy

Last Updated: August 26, 2026

This privacy policy applies to the website of Coward Environmental Systems, Inc. (“CESI,” “we,” “us,” or “our”) at cowardenvironmental.com, including the online forms and other website features that link to or reference this privacy policy (collectively, the “Site”). We respect the privacy of our visitors. For purposes of this privacy policy, “Personal Information” means information that identifies, relates to, describes, or can reasonably be linked to an identified or identifiable individual or household, including information treated as personal information or personal data under applicable law. We collect only such Personal Information as is reasonably needed to provide the information, service, or assistance that you request, to operate and secure the Site, and for the other purposes described below.

Information We Collect Automatically

If you visit our website to browse, read, or download information:

  • Your web browser automatically sends us (and we may retain) information such as the:
    • Internet Protocol (IP) address and Internet domain through which you access the Internet (e.g., yourServiceProvider.com if you use a commercial Internet service provider, or yourSchool.edu if you use an Internet account from your school)
    • type of browser software and operating system you are using
    • date and time you access our Site, pages you view, referring page or website, and certain interactions with the Site
    • type of device you are using to access our Site, such as a desktop computer, tablet, or mobile phone, and device or browser identifiers
  • We will use this information to help us maintain, secure, analyze, and improve the Site. This includes understanding traffic to different sections of the Site, ensuring it is working properly, making it more accessible and useful, and measuring communications or advertising where enabled.
  • Some automatically collected information, such as IP addresses and device identifiers, may be Personal Information under applicable law even though it does not directly identify you by name. We generally do not use this information to identify you by name unless you choose to provide identifying information or as otherwise described in this privacy policy.

 

Other Information We Collect

If you choose to identify yourself (or otherwise provide us with Personal Information) when you use our online forms or otherwise contact us:

  • We will collect (and may retain) the Personal Information you provide, such as your name, company or business name, street or business address if you provide it, email address, phone number, subject or message, and any other information you choose to provide. We will use this information to try to fulfill your request, communicate with you, provide additional information where appropriate, and maintain appropriate business records.
  • We may also receive Personal Information from service providers or digital platforms that support the Site when those services are enabled, including website hosting, online forms, analytics, communications, consent management, security, or advertising features.

 

How We Use and Share Information

We may use Personal Information for the following purposes:

  • To respond to inquiries, requests, and other communications.
  • To provide information, assistance, products, services, or quotes that you request and to follow up with you about those requests.
  • To operate, maintain, secure, troubleshoot, and improve the Site and our systems.
  • To understand Site usage, measure performance, and improve our content, communications, and user experience.
  • To maintain appropriate business, communications, consent, and compliance records.
  • To detect, investigate, prevent, or address misuse, fraud, security incidents, unlawful activity, or other threats to the Site or our business.
  • To comply with applicable law, legal process, governmental requests, and regulatory obligations and to establish, exercise, or defend legal claims.
  • For other purposes disclosed to you when the information is collected or with your direction or consent.

 

We may disclose Personal Information in the following circumstances:

  • To vendors and service providers that assist with website hosting, development and maintenance, online forms, analytics, communications, consent management, email delivery, security, advertising or social-media integrations where enabled, and other business operations.
  • To professional advisers, such as attorneys, accountants, auditors, or insurers, when reasonably necessary for professional services, compliance, or protection of our interests.
  • When required by law or legal process, or when reasonably necessary to protect rights, safety, security, or property or to investigate or prevent misuse, fraud, security incidents, or unlawful activity.
  • In connection with an actual or proposed merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or other transfer of all or part of our business or assets.
  • At your direction, with your consent, or as otherwise disclosed when the information is collected.

Service providers may process Personal Information as reasonably necessary to provide services to us or as otherwise permitted by law.

We do not sell Personal Information for money. Some privacy laws define “sale,” “sharing,” or “targeted advertising” more broadly than an exchange of Personal Information for money and may treat certain disclosures through advertising or tracking technologies as covered activity. Where those laws apply, you may have additional opt-out rights as described under “Your Privacy Choices and Rights” below.

We may use information that has been aggregated or de-identified so that it no longer reasonably identifies you for analytics, improvement, security, business, or other lawful purposes. Where applicable law requires, we will maintain de-identified information in de-identified form and will not attempt to re-identify it except as permitted by law.

How Long We Keep Information

We may retain Personal Information only for as long as reasonably necessary for the purposes described in this privacy policy, including to respond to requests, provide requested information or services, maintain appropriate business and legal records, comply with legal obligations, resolve disputes, enforce agreements, and protect the security and integrity of our Site and business. Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal or recordkeeping requirements.

Security

While we take care to secure our Site and our email system, please note that no method of transmission over the Internet or electronic storage is completely secure, and electronic communication, particularly email, is not necessarily secure against interception. We use reasonable administrative, technical, and physical safeguards designed to protect Personal Information, but we cannot guarantee absolute security.

The Site is intended for ordinary business and professional inquiries and is not designed to collect sensitive personal information such as Social Security or other government identification numbers, account passwords or authentication credentials, financial account or payment card information, precise geolocation, biometric or genetic data, or medical or health information. We do not intentionally collect or solicit sensitive personal information through our ordinary website forms. Please do not send sensitive personal information by email or general web form unless we specifically request it and identify an appropriate method.

If we become aware of a security incident involving Personal Information, we will evaluate and respond to the incident in accordance with applicable law.

Cookies

We use cookies in order to track Site usage and to operate the Site, remember preferences, understand Site usage and performance, support third-party features or embedded content, and, if enabled, measure or personalize advertising. Similar technologies may include pixels, tags, scripts, local storage, and other tools. We use Google Tag Manager to deploy and manage certain tags used on the Site.

We use CookieYes as our cookie consent tool to present and manage cookie choices and maintain consent records. CookieYes may group non-essential technologies into categories such as Functional, Analytics, Performance, or Advertisement. Necessary technologies may be used for basic Site functions, security, and to remember your consent preferences. Non-essential technologies are used in accordance with the choices you make through our cookie consent tool. You may use that tool to accept, reject, or customize non-essential categories and, where available, to change your choices later. You may also control cookies through your browser or device settings. Disabling some technologies may affect Site features or your browsing experience.

Some browsers offer a Do Not Track setting. Because there is no uniform industry standard for interpreting these signals, the Site does not necessarily respond to legacy Do Not Track headers. Where required by applicable law, we honor legally recognized opt-out preference signals such as Global Privacy Control.

Google Analytics

If enabled through your cookie choices, we use a tool called “Google Analytics” to collect information about the use of this Site. Google Analytics may collect information such as how often users visit the Site, what pages they visit, browser and device information, referring websites, cookie or similar identifiers, and IP-address-derived information. We use the information we get from Google Analytics to understand and improve the Site and our communications. Google processes information collected through Google Analytics according to its Google Analytics Terms of Use and the Google Privacy Policy. You can manage analytics cookies through our cookie consent tool and may also use the Google Analytics Opt-out Browser Add-on.

Google Ads

If enabled through your cookie choices, we use Google Ads in connection with advertising and, where configured, to measure campaign or conversion performance, support audience-related features, or personalize advertising. Google Ads may use cookies, tags, or similar technologies and may receive information such as IP address, device or browser information, cookie or similar identifiers, pages visited, and interactions with the Site. Google processes information from sites that use its advertising services under its own terms and privacy practices.

Google Advertising & Privacy | Google Ad Settings

Facebook, LinkedIn, YouTube and Other Digital Platforms

If enabled through your cookie choices, we may use tracking code, pixels, tags, cookies, social-sharing tools, or embedded content provided by Facebook (Meta), LinkedIn, YouTube/Google, or other digital platforms to track traffic on the Site and traffic between those platforms and our Site, understand campaign performance, support platform features or embedded content, or support advertising. Those providers may receive information such as IP address, device or browser information, cookie or similar identifiers, pages visited, and interactions with the Site. They may process that information under their own privacy policies and your settings with those services.

We do not control the privacy practices of third-party platforms. See the applicable provider policies for more information.

Meta Privacy Policy

LinkedIn Privacy Policy

Google / YouTube Privacy Policy

 

Third-Party Websites and Services

The Site may contain links to, integrations with, or embedded content from websites, platforms, or services that we do not operate. If you click on a third-party link or interact with third-party content, that third party may collect information from or about you under its own privacy policy, terms, and settings.

We have no control over and assume no responsibility for the content, privacy policies, security, or practices of third-party websites or services. We encourage you to review the privacy policy of each third-party website or service before providing information to it.

Your Privacy Choices and Rights

Depending on where you live and subject to applicable law, you may have rights regarding your Personal Information. These rights may include the right to:

  • Request confirmation of whether we process Personal Information about you and request access to or a copy of certain Personal Information.
  • Request correction of inaccurate Personal Information.
  • Request deletion of certain Personal Information.
  • Request portability of certain Personal Information in a usable format.
  • Opt out of certain processing that may be considered a “sale,” “sharing,” targeted advertising, or certain profiling under applicable law.
  • Restrict or object to certain processing where applicable.
  • Withdraw consent where processing is based on your consent, without affecting processing that occurred before withdrawal.
  • Appeal a decision we make on a privacy request where applicable law provides an appeal right.

These rights are not absolute and may be subject to legal exceptions, limitations, or verification requirements. To submit a privacy-related request, use the contact information at the end of this privacy policy. We may request information reasonably necessary to verify your identity or authority to make a request. Where permitted by law, you may use an authorized agent to submit a request. We will not unlawfully discriminate against you for exercising privacy rights provided by applicable law.

If we send you promotional email communications, you may opt out of those communications by using the unsubscribe instructions in the message or by contacting us. We may still send non-promotional communications relating to an existing request, transaction, or business relationship.

International Visitors

CESI is based in the United States. If you access the Site from outside the United States, your Personal Information may be transferred to, stored, or processed in the United States and in other countries where our service providers operate. Privacy and data-protection laws in those countries may differ from the laws in your jurisdiction.

If you are located in the European Economic Area or the United Kingdom and the General Data Protection Regulation (the “GDPR”) or the UK General Data Protection Regulation (the “UK GDPR”), as applicable, applies to our processing, CESI generally acts as the controller of the Personal Information described in this privacy policy unless we state otherwise. Depending on the context, we may process Personal Information because:

  • Processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.
  • Processing is necessary for our legitimate interests in operating, securing, and improving the Site, responding to business inquiries, maintaining records, and protecting our rights, provided those interests are not overridden by applicable rights and interests.
  • You have given consent, including for non-essential cookies or marketing where consent is required.
  • Processing is necessary to comply with a legal obligation.

Where the GDPR or UK GDPR applies, you may also have rights to access, correct, erase, restrict, or object to certain processing, receive portable data, withdraw consent where applicable, and lodge a complaint with an appropriate supervisory authority. Where the GDPR, UK GDPR, or other applicable law requires a lawful mechanism or safeguard for an international transfer we make, we will use an appropriate mechanism or safeguard as required. You may contact us for additional information about applicable transfer safeguards.

Children’s Privacy

The Site is intended for a business and professional audience and is not directed to children under 13. We do not knowingly collect Personal Information from children under 13 through the Site. If you believe a child under 13 has provided Personal Information to us, please contact us so that we can take appropriate steps.

Unauthorized Use

Unauthorized use, tampering with, or modification of this system or its supporting hardware or software may violate federal or other statutes and may subject the violator to criminal and civil penalties. In the event of unauthorized intrusion, relevant information regarding a possible violation of law may be provided to law enforcement officials.

Changes to our Privacy Policy

This privacy policy may be updated from time to time. When we do, we will post the updated privacy policy on this page and update the “Last Updated” date above. If changes are material, we may provide additional notice where appropriate or required by law. Changes are effective when posted unless otherwise stated.

Contact

Please contact cesi@cowardenvironmental.com if you have any questions, comments, or requests regarding this privacy policy.

Coward Environmental Systems, Inc.

405 Gordon Drive

Exton, PA 19341

Phone: 856-727-4400

 

All rights reserved 2026.